Hello, I am contacting you because the email system is currently down and after ** minu...

GetHuman751849's customer service issue with US Postal Service from June 2018

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Before contacting them, items GetHuman751849 may need:
Tracking number, Address on the package, and Who sent the package
The issue in GetHuman751849's own words
Hello, I am contacting you because the email system is currently down and after ** minutes of being on hold I was disconnected. My tracking number is **********************. **I am calling because this package was incorrectly sent to a prior address and I spoke with my post office and requested redelivery to pick up at my post office, which you see in the tracking update. I waited in line for approximately ** minutes yesterday and was informed that it was still on the truck and to call this morning before *:**am and to request to speak to the on site supervisor. when i called i was informed that i was not allowed to speak to the supervisor and that while they saw my request, they decided to send the package back to sender. However, this is not reflected on the tracking so I am wondering if this is accurate.
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US Postal Service

Customer service issue
Reported by GetHuman751849
Jun 5th, 2018 - a yr ago
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GetHuman751849 started working on this issue
Jun 5th, 2018 2:04pm