The mailman repeatedly leaves the mailbox lid open after putting the mail in the box...

GetHuman-lrenapat's customer service issue with US Postal Service from June 2018

Help with my US Postal Service issue
The issue in GetHuman-lrenapat's own words
Prevent my mail from being stolen. ... The mailman repeatedly leaves the mailbox lid open after putting the mail in the box. There is nothing wrong with the mailbox or lid. It is easy to close and will stay closed if properly closed. Today is the fourth time it has been left open in the past month. There is a lot of foot traffic on my street right beside the mailbox and I receive a lot of small packages. The mailman comes too early in the morning for me to catch him to speak with him about this problem.
There is a lot of foot traffic past the mailbox and this is not the best part of town any more. A lot of the foot traffic is*are kids. I, (and the neighbors), are afraid they might steal things out of mailboxes, especially since we have been havin recent auto and yard thefts.
Simply shut the mailbox lid.
I support the mail system. I prefer using pen and paper instead of e-mail.
We would love to catch the mailman and speak with him directly but he comes too early in the morning and is hard to catch, especially since I am disabled and have trouble walking.
I have an issue with US Postal Service too
How GetHuman-lrenapat fixed the problem
Only time will tell. We have at least * different people that deliver on our route and I have only seen one specific person who left the mailbox open on on particular day. I don't want to accuse the wrong person. It's only been a week, so I don't know if the problem is fixed or not.
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US Postal Service

Customer service issue
Reported by GetHuman-lrenapat
Jun 5th, 2018 - 5 mons ago
I have an issue with US Postal Service too
Fixed
GetHuman-lrenapat shared how to fix
Seen by 7 customers so far
Similar issue to 277 others
0 customers following this
Items needed
Tracking number
Address on the package
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Timeline
GetHuman-lrenapat started working on this issue
Jun 5th 5:05pm
GetHuman-lrenapat indicated the issue is not fixed yet.
Jun 6th 1:19pm
GetHuman-lrenapat confirmed the issue is fixed. Hooray!
Jun 8th 6:09pm
GetHuman-lrenapat confirmed the issue is fixed. Hooray!
Jun 8th 6:26pm
GetHuman-lrenapat confirmed the issue is fixed. Hooray!
Jun 8th 6:55pm