I sent my wife's passport renewal application to the wrong address, and now it's stuck...

GetHuman686505's customer service issue with US Postal Service from May 2018

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The issue in GetHuman686505's own words
I sent my wife's passport renewal application to the wrong address, and now it's stuck. This is the address where I sent it:*NATL PASSPORT PROCESSING-- NPC*PO BOX ******PHILADELPHIA, PA *****-******However, it needed to go to this address: *National Passport Processing Center* Post Office Box ****** Philadelphia, PA *****-******I've called the Northern Philadelphia Post office (where I was told it went) five times today (***) ***-****, and no one picks up, even if it rings ** times. The package contains my wife's old passport and our marriage certificate along with an application and check.**The tracking number for this case is **********************. It was delivered on ***. I'd like the passport to get to the correct place. Please help.

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Why Is My Usps Package Untraceable?How Do I Report a Problem with Usps Delivery?How Do I Report a Missing Package to Usps?How Do I Track a Package with Usps?How Do I Submit a Change of Address to the Us Postal Service?
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US Postal Service

Customer service issue
Reported by GetHuman686505
May 15th, 2018 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 454 others
0 customers following this
Items needed
Tracking number
Address on the package
Who sent the package

Timeline

GetHuman686505 started working on this issue
May 15th, 2018 3:51pm
GetHuman686505 indicated the issue is not fixed yet.
May 15th, 2018 3:53pm

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