Question about insured package

GetHuman634538's customer service issue with US Postal Service from April 2018

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Tracking number, Address on the package, and Who sent the package
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The issue and preferred resolution, in GetHuman634538's own words:
The problem I ran into: Question about insured package
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US Postal Service

Customer service issue
Reported by GetHuman634538
Apr 27th, 2018 - 3 mons ago
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GetHuman634538 started working on this issue
Apr 27th 3:51pm