I received a call from a man supposedly from Chase Bank offering me a federal program b...

GetHuman-smdl's customer service issue with US FBI from January 2019

6 views
 | 
169 similar
 | 
0 following
Help with my US FBI issue
First: share to improve GetHuman-smdl's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-smdl's next move: try calling US FBI again.
The best way to get your problem resolved is to tap the button below to start calling US FBI. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-smdl may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-smdl's own words
I received a call from a man supposedly from Chase Bank offering me a federal program backed modification. He had a lot of information regarding my account. He said I could make one payment qualifying me, and them my mortgage would drop **%. *So on the day I had agreed to pay, instead of calling the number he gave me, which didn’t work, I tried to call Chase. After speaking to a few persons, I spoke with someone who assured me that, A. The person, Steve Williams did not work for Chase, and B. There was no such program. Fraud.* So, this morning, which was the day I agreed to pay, I was called by “Steve Williams” who tried to pressure me into paying the money. I told him I had called Chase, who had no knowledge of him or the program he said he represented. His response was that he had not entered it into the system, so they wouldn’t know about it until I paid him. He asked if I would be more comfortable if he called me from a Chase number. I said yes, and he called me back from an *** number I had associated with Chase on my phone.*I did not answer it. I called Chase, they tried to call the number that he had given me,(not the ***numbet) asked for Steve Wms. And he hung up. *I am concerned that this guy had my private information. They assured me that this was a scam and I should call the FBI. My name is Sandra Middleton and I can be reached at **********. Thank you
GetHuman-smdl did not yet indicate what US FBI should do to make this right.
I have an issue with US FBI too
How GetHuman-smdl fixed the problem
We are waiting for GetHuman-smdl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get US FBI's attention and get better help faster. Tap below to get started.
Having US FBI issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would US FBI email you?
This email address isn't valid
Follow this issue
See how GetHuman-smdl fixes it.
This email address isn't valid

US FBI

Customer service issue
Reported by GetHuman-smdl
Jan 15th, 2019 - a mon ago
I have an issue with US FBI too
Not resolved
Seen by 6 customers so far
Similar issue to 169 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-smdl started working on this issue
Jan 15th 4:59pm