I received a call from a man supposedly from Chase Bank offering me a federal program b...

GetHuman-smdl's customer service issue with US FBI from January 2019

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The issue in GetHuman-smdl's own words
I received a call from a man supposedly from Chase Bank offering me a federal program backed modification. He had a lot of information regarding my account. He said I could make one payment qualifying me, and them my mortgage would drop **%. *So on the day I had agreed to pay, instead of calling the number he gave me, which didn’t work, I tried to call Chase. After speaking to a few persons, I spoke with someone who assured me that, A. The person, Steve Williams did not work for Chase, and B. There was no such program. Fraud.* So, this morning, which was the day I agreed to pay, I was called by “Steve Williams” who tried to pressure me into paying the money. I told him I had called Chase, who had no knowledge of him or the program he said he represented. His response was that he had not entered it into the system, so they wouldn’t know about it until I paid him. He asked if I would be more comfortable if he called me from a Chase number. I said yes, and he called me back from an *** number I had associated with Chase on my phone.*I did not answer it. I called Chase, they tried to call the number that he had given me,(not the ***numbet) asked for Steve Wms. And he hung up. *I am concerned that this guy had my private information. They assured me that this was a scam and I should call the FBI. My name is Sandra Middleton and I can be reached at **********. Thank you
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Customer service issue
Reported by GetHuman-smdl
Jan 15th, 2019 - a mon ago
I have an issue with US FBI too
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Seen by 6 customers so far
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GetHuman-smdl started working on this issue
Jan 15th 4:59pm