Last week I called the VA crisis line seeking help during a suicidal*homicidal crisis...

GetHuman3807605's customer service issue with US Dept. of Veterans Affairs from October 2019

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The issue in GetHuman3807605's own words
Last week I called the VA crisis line seeking help during a suicidal*homicidal crisis. I thought that the conversation was confidential but within an hour I was being arrested and charged with a felony dwi. I am now a criminal and the VA is to thank. My problems have been compounded GREATLY and my PTSD has been aggravated to say the least. I lost my license and now have no way to work. I have to pay for an attorney and may even go to jail. What I want to know is what the VA intends to do about this utter betrayal. I have lost all trust in the VA and especially the suicide prevention line. I am now all alone and the VA has done nothing to get me actual help. Its already become quite clear that the police and the courts only care about convicting me of this crime and my mental illness will be ignored. Why does the VA promise confidentiality and at the same time throttle veterans into trouble? What is the VA going to do to rectify this this hypocrisy and it's betrayal to me personally?

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US Dept. of Veterans Affairs

Customer service issue
Reported by GetHuman3807605
Oct 22nd, 2019 - 3 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 331 others
0 customers following this

Timeline

GetHuman3807605 started working on this issue
Oct 22nd, 2019 4:27am
GetHuman3807605 indicated the issue is not fixed yet.
Oct 22nd, 2019 9:34am
GetHuman3807605 indicated the issue is not fixed yet.
Oct 22nd, 2019 11:34am
GetHuman3807605 indicated the issue is not fixed yet.
Oct 22nd, 2019 11:51am

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