I receive a DIC pension on the first of each month. April **** my payment was put on a...

GetHuman4725342's customer service issue with US Dept. of Treasury from April 2020

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I receive a DIC pension on the first of each month. April **** my payment was put on a direct express card. I called CA regional office. It shows the money in the account. But I NEVER received direct express card. I have been trying to contact them for a month. Due to high call volume. I've not reached them. The Whitehouse hotline suggested I call US Treasury. That you could take care of this. My name is Cathy Gravely. Phone *** *** ****. Thank you

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US Dept. of Treasury

Customer service issue
Reported by GetHuman4725342
Apr 27th, 2020 - 6 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 179 others
0 customers following this

Timeline

GetHuman4725342 started working on this issue
Apr 27th 6:13pm