A SSA check was returned by the bank but should not have been!!! Send another to the bank or me!

Trying to get someone to get the SSA check back to my moms account! Or talk to someone. Or get someone to answer the phone. Or stop the recording every ** seconds that tells me to continue to hold!!! ... My mom passed away on Aug. *th. As I thought was required, I notified the SSA who then notified her bank (Chase). Here's the problem. The bank received her July SS benefit check which should be paid per the rules set out by the SSA and Chase returned it to the Treasury Dept saying the recipient had passed away. I called Chase to tell them she was alive in July and was due that check but they said to call the Treasury Department. I have been on hold now for * hours and ** minutes and have lost all patience. Please someone help me get this back as it is needed for her funeral expenses.

My sister has already paid for my moms funeral expenses and this would help defray those costs. She is not rich and it's not right for her to swing this expense because a bank screwed up!

I want another check sent to the bank OR to me!!

A customer or who??

I tried calling. I have been on hold for over * hours. REALLY????