I received a student forgiveness and was asked to send my award letter and any other pr...

GetHuman-tymurray's customer service issue with US Dept. of Education - Loans from January 2019

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The issue in GetHuman-tymurray's own words
I received a student forgiveness and was asked to send my award letter and any other proof of income and fax it to you. I dud that a few months ago and you were not suppose to review me again for about * years. I recently received a letter from you requesting payment of this loan. I'm srtill disabled. I need this problem resolved being that I sent you all the paper work needed. Do I nees to send it agaim because obviously a mistake was made ?
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US Dept. of Education - Loans

Customer service issue
Reported by GetHuman-tymurray
Jan 16th, 2019 - a mon ago
I have an issue with US Dept. of Education - Loans too
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Seen by 6 customers so far
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GetHuman-tymurray started working on this issue
Jan 16th 5:23pm