Because I'm a naturalized citizen, I had to submit my naturalization paper as proof of...

GetHuman3353255's customer service issue with US Citizenship & Immigration Service (USCIS) from August 2019

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The issue in GetHuman3353255's own words
Because I'm a naturalized citizen, I had to submit my naturalization paper as proof of citizenship when applying for an Enhanced Driver's License. DMV sent it off to USCIS to be verified. * months later I finally heard from the DMV, who said they could not process my license application because my citizenship could not be verified. No explanation. DMV said I must call the USCIS to straighten it out. I really, really tried to get help at USCIS, but all I got was a runaround. It was terribly frustrating. I suspect the problem stems from a simple clerical error because the last name on the naturalization document is my maiden name, which does not match my current (married) name. But I can't find anyone at USCIS who can help me. How can I straighten this out? Thanks.

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US Citizenship & Immigration Service (USCIS)

Customer service issue
Reported by GetHuman3353255
Aug 2nd, 2019 - 3 years ago
Not resolved
Seen by 27 customers so far
Similar issue to 3756 others
0 customers following this

Timeline

GetHuman3353255 started working on this issue
Aug 2nd, 2019 12:35am