Hello,*My name is Sai Koneti. I'm a student of Wilmington University, DE. I'm an F-* OP...

GetHuman-skoneti's customer service issue with US Citizenship & Immigration Service (USCIS) from February 2019

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The issue in GetHuman-skoneti's own words
Hello,*My name is Sai Koneti. I'm a student of Wilmington University, DE. I'm an F-* OPT student. I wanted to apply for my STEM OPT extension. My initial OPT period was from ********* until *********. I was not given a complete **month OPT. I went to my University on **** to apply for my STEM OPT extension and my DSO told me my OPT expired on **** and she wouldn't issue me a STEM OPT i**. I never checked the date on my OPT EAD card because I was in a perception that it would expire on ********* which is the accurate **month OPT which should have been given to me.*I spoke with a USCIS official on phone and they told me if I requested my DSO that it was a mistake and ask her if she could issue a STEM OPT i**, I could attach a letter to the packet which I would be sending you explaining my situation and you would look into it. *My DSO told me she wanted the whole conversation in writing so that she can look into it and issue me an i**.*Please see if this is something you can do so that I can send you my whole application packet by Wednesday (****).**Thank you,*Sai Koneti.
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US Citizenship & Immigration Service (USCIS)

Customer service issue
Reported by GetHuman-skoneti
Feb 18th, 2019 - 8 mons ago
I have an issue with US Citizenship & Immigration Service (USCIS) too
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Seen by 3 customers so far
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GetHuman-skoneti started working on this issue
Feb 18th 4:37pm