We (Cyril Paul Daumont, applicant*petitioner and Melissa Diane Amato Daumont, beneficia...

GetHuman1612544's customer service issue with US Citizenship & Immigration Service (USCIS) from November 2018

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We (Cyril Paul Daumont, applicant*petitioner and Melissa Diane Amato Daumont, beneficiary and U.S. citizen spouse) received a Rejection Notice for Cyril's I-*** Application for Employment Authorization for two reasons, and we have a question about one of the reasons. Cyril's A number is A********* and the Receipt Number is MSC**********. We realize now that we somehow filled in an outdated version of this form and we are correcting that. However, the Rejection Notice also states: "The payment amount is incorrect, or has not been provided." *According to the instructions for form I-*** on your website, page ** lists exceptions for payment and number ** says we do not need to pay when concurrently filing form I-***. Is this correct? Or are we misinterpreting this exception?**Also, how should Cyril now answer "Have you previously filed From I-***?" on page * of Form I-***? Since it was rejected, we are unclear of the proper way to answer that question.
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US Citizenship & Immigration Service (USCIS)

Customer service issue
Reported by GetHuman1612544
Nov 23rd, 2018 - 10 mons ago
I have an issue with US Citizenship & Immigration Service (USCIS) too
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Seen by 8 customers so far
Similar issue to 994 others
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Application number
Name of the applicant
Applicants date of birth
Type of application
GetHuman1612544 started working on this issue
Nov 23rd, 2018 8:30pm