I am a us citizen, I have not lived in the USA for * yrs. My children were born outside...

GetHuman-cavalosp's customer service issue with US Citizenship & Immigration Service (USCIS) from November 2018

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The issue in GetHuman-cavalosp's own words
I am a us citizen, I have not lived in the USA for * yrs. My children were born outside of the USA. I want to give them citizenship through their grandmother since she complies with the time living in the USA that is requested. I was told since my children are already residing in the States, this is not a valid option. I have looked through all the obtaining citizenship through grandparents and no where does it say that they have to be OUTSIDE of the USA for this. Can I apply for their certificate of citizenship through their grandmother (who was born and raised and lived in the USA) if the kids are currently living in the States? They're under ** yrs of age and have been residing in the States under legal custody of a US citizen parent, entered legally (have an I-** stamp on their passport), are under ** yrs of age
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US Citizenship & Immigration Service (USCIS)

Customer service issue
Reported by GetHuman-cavalosp
Nov 15th, 2018 - 3 mons ago
I have an issue with US Citizenship & Immigration Service (USCIS) too
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Seen by 13 customers so far
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GetHuman-cavalosp started working on this issue
Nov 15th, 2018 3:05pm