My network says i have *g but my data is not working - Send a text it took forever to g...

GetHuman-tjashcra's customer service issue with US Cellular from April 2018

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Help with my US Cellular issue
Before contacting them, items GetHuman-tjashcra may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
GetHuman-tjashcra's next move: have a US Cellular rep call.
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The issue and preferred resolution, in GetHuman-tjashcra's own words:
Send a text it took forever to go through ... My network says i have *g but my data is not working
I use my phone alot because i have kids with issues as well as work
Please call me back to help me fix the problem ive never had problems before
Help with my US Cellular issue
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US Cellular

I have lg k* model ***
Customer service issue
Reported by GetHuman-tjashcra
Apr 23rd, 2018 - 3 mons ago
I have an issue with US Cellular too
Not resolved
Seen by 2 customers so far
Similar issue to 63 others
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Timeline
GetHuman-tjashcra started working on this issue
Apr 23rd 2:24am