I recently reported my card lost*stolen,I ordered my new card and got it sent to my ori...

GetHuman-clydejrc's customer service issue with US Bank from December 2020

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The issue in GetHuman-clydejrc's own words
I recently reported my card lost*stolen,I ordered my new card and got it sent to my original address and received it. When I tried to update my login info and get my old phone number,etc off of my acct because my mobile device was also lost*stolen w* personal info as well. I called and these people locked my acct. because someone changed(via telephone)my address and of course I don't know the creeps address. TWC still has my original info,so how is it that my acct is not active for me? I even put a password verification on the US BANK acct. I already have direct deposit set up w* my checking acct. for my UI but I'm still missing my payment that's in limbo because they won't release my funds from this LOCKED card. I want my funds released!!!!

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US Bank

Customer service issue
Reported by GetHuman-clydejrc
Dec 13th, 2020 - 6 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 5200 others
0 customers following this

Timeline

GetHuman-clydejrc started working on this issue
Dec 13th, 2020 6:31pm

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