I applied for unemployment way back in March of **** and I got approved I chose unemplo...

GetHuman-kadyphil's Lost or Stolen Card issue with US Bank from September 2020

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The issue in GetHuman-kadyphil's own words
I applied for unemployment way back in March of **** and I got approved I chose unemployment debit card as to receive my money and literally all the money on my card is still there but guess what it is * months away from being **** and I still have not received my first card I keep calling and reporting it lost or stolen and have them mail me out a new one but they never can get it to me and then I looked into it and I found out that they do not have the right address they have it written wrong so I have faxed a picture of my license six times over the past four to five months and they still have not updated it because every time I call to check it is still the old wrong address and all they need to do is add my duplex number like the street and number is right they just can't seem to add *B . it is not supposed to be apartment B Just *B because it is a duplex but all they have is the street number and name which is why I do not receive my card!! literally * months and counting and I still have not received my first original debit card and have not had any money and it is driving me crazy because every time I call the lost or stolen number for US ReliaCard Bank they are limited to what they can do and they try to connect me to customer service and I'm on hold for * to * hours and then whenever the line finally does ring they hang up on me and that's if I even choose to wait * to * hours because every time I do choose to do that they hang up on me and it's making me mad. I just want them to ******* change my address and add the duplex number or let me be able to get in contact with them like they say it takes two weeks for you to fax a number and then to update it but it has been way over that !!!

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US Bank

Lost or Stolen Card issue
Reported by GetHuman-kadyphil
Sep 27th, 2020 - 2 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 4349 others
0 customers following this


GetHuman-kadyphil started working on this issue
Sep 27th, 2020 3:10am
GetHuman-kadyphil indicated the issue is not fixed yet.
Sep 27th, 2020 4:49pm