Reliacard. I signed up for reliacard through utah workforce service for unemployment. T...

GetHuman-robdde's customer service issue with US Bank from September 2020

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The issue in GetHuman-robdde's own words
Reliacard. I signed up for reliacard through utah workforce service for unemployment. Tjey said they mailed me a card July **. I never got the card in the mail. My unemployment was rejected. So I did no bother with it anymore. Si i signed up again recently for unemployment here in salt lake city utah. So my money went on today. i called reliacard yesterday. So they said they would expedite me a card to my address for **. And and said it would get here friday the **th. So i used your online service tonite for card status and it said they didnt have one in the system for me. So i called reliacard customer service again. It said my money was on the card and did i want to speak to a representitive. So i said yes. i waited and as soon as it rang through to the rep. The phone hangs up on me. So I call back and this time do i want to hear transactions so i click that already heard them. Then it asks me my social number and it tells me I dont have a card in your system. I am flustered i havent had any money in months and now your system haa my money and i want a card so i can assess it asap. Imy unemployment is through utah workforce services UI. My name is robert deane. My birthdate is **********. Social is *********. And my phone number is ***-***-****. My email is *****@***.com. i did not report this card lost or stolen. fixxxxxx your system. If i have to wait past monday to get this money. i am going to the UI office and your company wont be handling my money again. Thank You

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US Bank

Customer service issue
Reported by GetHuman-robdde
Sep 25th, 2020 - 2 years ago
Not resolved
Seen by 31 customers so far
Similar issue to 4306 others
0 customers following this

Timeline

GetHuman-robdde started working on this issue
Sep 25th, 2020 3:12am

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