I run a VPN on all of my devices for security*privacy- called last night after making...

GetHuman5140383's customer service issue with US Bank from August 2020

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The issue in GetHuman5140383's own words
I run a VPN on all of my devices for security*privacy- called last night after making * purchases on Klever App. -Reliacard Agent said my location wasn't my home state-turned OFF VPN while in call-still UNABLE TO COMPLETE TRANSACTION. Was told to wait * he. Due to it now being at the merchant's discretion not to complete... waited several hours and had other purchases to make- CANNOT USE MY CARD AT ALL!! HELP!!

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US Bank

Customer service issue
Reported by GetHuman5140383
Aug 7th, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 3243 others
0 customers following this


GetHuman5140383 started working on this issue
Aug 7th, 2020 11:06am

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