I overwrote my US Bank ReliaCard username with a blank field saving to a secure passwor...

GetHuman-technoda's customer service issue with US Bank from August 2020

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Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman-technoda's own words
I overwrote my US Bank ReliaCard username with a blank field saving to a secure password app. I have spent hours on hold to be hung up on twice. Twice I was told they unlocked my account but said they couldn’t give me my username even though I proved who I was. When given security questions it tells me one or more answers are incorrect. I know what my answers should be. *There is no email to send issues to. *I was queued at **** when I called last time. How can I retrieve my username and reset my password if the only customer service I can reach says that they can’t give it to me?

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US Bank

Customer service issue
Reported by GetHuman-technoda
Aug 3rd, 2020 - 7 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 3081 others
0 customers following this

Timeline

GetHuman-technoda started working on this issue
Aug 3rd, 2020 6:20am

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