My boyfriend has an account with U.S. Bank. He was expecting a check delivered from DH...

GetHuman-trschmid's customer service issue with US Bank from October 2019

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The issue in GetHuman-trschmid's own words
My boyfriend has an account with U.S. Bank. He was expecting a check delivered from DHL and was out of town at the time. He did leave a note with his signature to leave the mail from DHL at his side door. He has been home for * days and didn't see the check delivered until today - they left it on his front porch instead where he chained it off because of a broken step. He had no problems when he had his checks delivered previously from them. Well, this morning they emailed him from the co. who made out the check to him, that they would stop payment the check, charge $**, plus $** to re-issue. He found it since then. Can he still cash it today, same day, if he dropped it off at the bank to deposit? He notified them, again in writing today that he found it. I told him to call them, but he wanted to go the same route, and try to deal with the person he wrote to earlier. Is it too late to cash it?

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US Bank

Customer service issue
Reported by GetHuman-trschmid
Oct 29th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 1908 others
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Timeline

GetHuman-trschmid started working on this issue
Oct 29th, 2019 3:12am