I have faxed multiple times request for name change to my current sky rewards US Bank c...

GetHuman-myerin's customer service issue with US Bank from November 2018

828 similar
0 following
Help with my US Bank issue
Next: our robot will wait on hold for GetHuman-myerin to get a US Bank rep on the line!
Always use the GetHuman Phone tocall US Bank. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-myerin's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-myerin's own words
I have faxed multiple times request for name change to my current sky rewards US Bank card **I am contacting you for my girlfriend who is so frustrated. She has tried and only given a fax number and no other way to have this communicated and with no response or reply. She has faxed the documentation now four times including once by my fax.*It is so frustrating and scheduling has now been delayed three weeks due to this inaction.**I need the name change on her Credit Card to include the complete name including the complete middle name to equal to the passport. She has faxed all this again multiple times and no reply or any action on your companies behalf. **Please respond with proper communication of this process, time is crucial. We need some kind of verification that it is received and being processed **Thank You
GetHuman-myerin did not yet indicate what US Bank should do to make this right.
I have an issue with US Bank too
How GetHuman-myerin fixed the problem
We are waiting for GetHuman-myerin to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get US Bank's attention and get better help faster. Tap below to get started.
Having US Bank issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-myerin fixes it.
This email address isn't valid

US Bank

Customer service issue
Reported by GetHuman-myerin
Nov 26th, 2018 - 10 mons ago
I have an issue with US Bank too
Not resolved
Seen by 7 customers so far
Similar issue to 828 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
GetHuman-myerin started working on this issue
Nov 26th, 2018 7:12pm