Missed payment account in collections need to reevaluate

GetHuman432504's customer service issue with US Bank from June 2018

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Help with my US Bank issue
Before contacting them, items GetHuman432504 may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
GetHuman432504's next move: have a US Bank rep call.
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The issue and preferred resolution, in GetHuman432504's own words:
The problem I ran into: Missed payment account in collections need to reevaluate
I trust that US Bank will make this right and come up with a resolution that is fair.
Help with my US Bank issue
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US Bank

Customer service issue
Reported by GetHuman432504
Jun 4th, 2018 - 2 mons ago
I have an issue with US Bank too
Not resolved
Seen by 2 customers so far
Similar issue to 152 others
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Timeline
GetHuman432504 started working on this issue
Jun 4th 1:08pm