My name is Dr. Aparajitha Anthati, my old passport number is:- F *******, and the new p...

GetHuman-aparahg's customer service issue with US Airways from July 2018

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The issue in GetHuman-aparahg's own words
My name is Dr. Aparajitha Anthati, my old passport number is:- F *******, and the new passport number is:- Z *******, i travelled to the united states on the **th of april ****, and returned on the **th of april ****, from montegobay jamaica, as it was long i am not able to remember where i traveled as i am a frequent traveler, i need to know the city i travelled to and the address where i stayed at from your records, I checked with my immigration in Jamaica and I was told I traveled by US airways to charlotte but my final destination is not there, as charlotte should be my port of entry, the reason i was asking this info is that i bought two dental digital xray sensor but i was billed twice on my credit card and the company saying it shipped twice to two different addresses, as far as my memory i traveled back to the states on the *st may and came back to Jamaica on *th may and i stayed at my cousins place *****, baltzer glenn ct,south riding, VA, and it was shipped to that address and i don't remember receiving a next one, and the company says it has a new soft ware and don't have old records, this billing twice came out because of a audit we had and found that we were charged twice, and we received only one set and recollecting where we traveled around that time and looking in my passport i traveled on the *th April to Orlando and stayed at ***** riggs way, winder mere, Florida,came back to Jamaica on the **th April, but we did not receive the digital x ray sensors at this location as it was billed to my credit card after that on **th of April, so if i can get the place and address where i stayed in the US when i came on the **th and and left on the **th from your records that we normally give the address we stay,that will at least help me to track that and i might get my refund if possible or at least give me a idea what happened, so please if possible i can get the address of my stay as soon as possible i will appreciate it, thank you, Dr.Aparajitha Anthati

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US Airways

Customer service issue
Reported by GetHuman-aparahg
Jul 6th, 2018 - 5 years ago
Not resolved
Seen by 92 customers so far
Similar issue to 5 others
0 customers following this


GetHuman-aparahg started working on this issue
Jul 6th, 2018 5:39am