$***-$**** phone delivery not ID verified as asked

GetHuman5886991's Delivery Issue with UPS from March 2021

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Tracking number, Destination of shipment, Origin of Shipment, Full name, Billing address, and Email address on account
The issue in GetHuman5886991's own words
Receive a $*** to $**** phone without risking it being stolen ... Proof of Delivery said ID verified. That did not happen. I do not recall even hearing a doorbell. Also says left at front desk. There is no front desk: I live in a row house and there is no foyer or office. Item is a --new phone-- and was left on the porch. Immensely dissatisfied. Am reconsidering my UPS business mailbox that I am about to renew.
The delivery slip proof of delivery says ID verified and left at front desk. I live in a row house with no office and I did not verify an ID to anyone.
A serious discount in my business mailbox subscription at UPS that I am now seriously reconsidering.
Because I exchanged legal tender currency for a good or service. I expect the delivery form to accurately record what actually happened.
Not sure what else I could do.
How GetHuman5886991 fixed the problem

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UPS

UPS
Delivery Issue
Reported by GetHuman5886991
Mar 25th, 2021 - 2 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 7883 others
0 customers following this

Timeline

GetHuman5886991 started working on this issue
Mar 25th 4:41pm