Lost Package

GetHuman5370373's customer service issue with UPS from October 2020

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Help with my UPS issue
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Before contacting them, items GetHuman5370373 may need:
Tracking number, Destination of shipment, Origin of Shipment, Full name, Billing address, and Email address on account
The issue in GetHuman5370373's own words
Find my package ... I've been tracking a package since July **th. Customer service continues to tell me it is in transit. In addition, the automated response is to track it online. I have, multiple times and I want to report it lost and actually speak to someone who will help.
The automated response isn't helping. I know the package is In Transit and the last known place is Jacksonville, FL on September *, ****. Where is the package now????
A live customer service representative actually listening to the issue and finding my package.
I utilize UPS weekly.
Tried to find a live customer service number online.
How GetHuman5370373 fixed the problem

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How Do I Track My Ups Package?How Do I Let Ups Know About My Missing Delivery?How Do I Change a Ups Shipping Address?What Do I Do If My Ups Package Says "Delivered" but I Don't Have It?
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UPS Tracking
Customer service issue
Reported by GetHuman5370373
Oct 15th, 2020 - 3 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 7341 others
0 customers following this


GetHuman5370373 started working on this issue
Oct 15th, 2020 5:11pm