Best buy claims you have my computer. Your website says the label was created on **** b...

GetHuman5189084's customer service issue with UPS from August 2020

Help with my UPS issue
The issue in GetHuman5189084's own words
Best buy claims you have my computer. Your website says the label was created on **** but the computer was never picked up.*Tracking no. *ZY***A***********

GetHuman5189084 did not yet indicate what UPS should do to make this right.

How GetHuman5189084 fixed the problem
After * days of lies and run around on behalf of Best Buy, they tell me the computer never shipped and offer to "replace it". An hour later they tell me they don't have any in stock and refunded my money.
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UPS

Customer service issue
Reported by GetHuman5189084
Aug 22nd, 2020 - 2 months ago
Fixed
GetHuman5189084 shared how to fix
Seen by 4 customers so far
Similar issue to 6888 others
0 customers following this
Items needed
Tracking number
Destination of shipment
Origin of Shipment
Full name
Billing address
Email address on account

Timeline

GetHuman5189084 started working on this issue
Aug 22nd 5:15pm
GetHuman5189084 confirmed the issue is fixed. Hooray!
Aug 24th 9:24pm