Hello do you represent UPS? I am assisting an elderly man with his a debit card was su...
GetHuman4845029's customer service issue with UPS from May 2020
Help with my UPS issue
First: share to improve GetHuman4845029's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4845029 may need:
Tracking number, Destination of shipment, Origin of Shipment, Full name, Billing address, and Email address on account
The issue in GetHuman4845029's own words
Hello do you represent UPS? I am assisting an elderly man with his a debit card was supposed to have been delivered to his address? He did not receive the mail. The sender is as follows: Direct Express. The Receiver should have been Robert O Haynie at **** Underwood St, Nashville, Tn *****-****. He states that a package from the receiver was never delivered. The tracking number is *Z*Y*F***********. We called and we did not get a live person to resolve this issue. The package contained a debit card from the Department of Treasury with his montly social security check. Based on your tracking status recordind states it was delivered on the April ** without a signature. Also that the package containing the debit card was left on the premises by a UPS personnel. However, DirectExpress states it was delivered on April **. Unfortunately Mr. Haynie, is left without money from Social Security. We believe that someone has committed fraud and perhaps intercepted the delivery. We need your help located this package. **Thank you.
GetHuman4845029 did not yet indicate what UPS should do to make this right.
I have an issue with UPS too
How GetHuman4845029 fixed the problem
We are waiting for GetHuman4845029 to fix the problem and share the solution with the rest of us customers.
Please help with my UPS issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common UPS customer problems.