Hello do you represent UPS? I am assisting an elderly man with his a debit card was su...

GetHuman4845029's customer service issue with UPS from May 2020

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The issue in GetHuman4845029's own words
Hello do you represent UPS? I am assisting an elderly man with his a debit card was supposed to have been delivered to his address? He did not receive the mail. The sender is as follows: Direct Express. The Receiver should have been Robert O Haynie at **** Underwood St, Nashville, Tn *****-****. He states that a package from the receiver was never delivered. The tracking number is *Z*Y*F***********. We called and we did not get a live person to resolve this issue. The package contained a debit card from the Department of Treasury with his montly social security check. Based on your tracking status recordind states it was delivered on the April ** without a signature. Also that the package containing the debit card was left on the premises by a UPS personnel. However, DirectExpress states it was delivered on April **. Unfortunately Mr. Haynie, is left without money from Social Security. We believe that someone has committed fraud and perhaps intercepted the delivery. We need your help located this package. **Thank you.

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UPS

Customer service issue
Reported by GetHuman4845029
May 19th, 2020 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 5276 others
0 customers following this

Timeline

GetHuman4845029 started working on this issue
May 19th, 2020 11:37pm