Hello, my name is :*Jack Heisler *** Hopyard Road*East Haddam, CT. ******Was the packa...

GetHuman-jacksnot's customer service issue with UPS from March 2020

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The issue in GetHuman-jacksnot's own words
Hello, my name is :*Jack Heisler *** Hopyard Road*East Haddam, CT. ******Was the package *Z***E************ addressed to me and delivered to my address on ********* ?*I believe I was scammed by a person on eBay who provided that tracking number and eBay will not refund my purchase price because your tracking number says it was delivered. I’m sure it was but not to me.*Could you please send me an e-mail confirming that tracking number was not sent to my address.*Jack Heisler *** Hopyard Road*East Haddam, CT. ******Thank you. *The UPS representative I spoke with said the package was shipped from an East Coast address to East haddam, but it was supposed to come from the West Coast, since you can’t tell me where it was addressed to could you at least tell me who sent it? The person I spoke with said it was “BLUE” something, or “something blue” The phone call was breaking up at that time so I couldn’t make out what he said. To resolve this I need something from UPS saying the package with that tracking number was not addressed to me or my address, and that it was not sent from the seller in California.

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Customer service issue
Reported by GetHuman-jacksnot
Mar 30th, 2020 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 3985 others
0 customers following this

Timeline

GetHuman-jacksnot started working on this issue
Mar 30th, 2020 4:32pm
GetHuman-jacksnot indicated the issue is not fixed yet.
Mar 30th, 2020 9:02pm
GetHuman-jacksnot indicated the issue is not fixed yet.
Mar 31st, 2020 7:32pm