The package was clearly mishandled leading to a rejected insurance claim.

GetHuman4103962's customer service issue with UPS from December 2019

Help with my UPS issue
The issue in GetHuman4103962's own words
Claim $*** of my $**** insurance policy. ... UPS new claim number **********a*UPS Tracking Number: *ZR*****************I need to speak with someone about the claim rejection. The package closure failed at untaped corners. The package was clearly mishandled.
Their throws dropped my package.
Pay the Claim.
Continuously use UPS.
We tried the normal resolution process.
How GetHuman4103962 fixed the problem
To dispute a refused insurance claim, press ** and ask for the Crawford department. I sat on the phone for ** minutes to hear someone tell me this department will contact me with further instructions.
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How Do I Track My Ups Package?How Do I Let Ups Know About My Missing Delivery?How Do I Change a Ups Shipping Address?What Do I Do If My Ups Package Says "Delivered" but I Don't Have It?
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UPS

UPS ground
Customer service issue
Reported by GetHuman4103962
Dec 16th, 2019 - 2 years ago
Fixed
GetHuman4103962 shared how to fix
Seen by 23 customers so far
Similar issue to 3519 others
0 customers following this
Items needed
Tracking number
Destination of shipment
Origin of Shipment
Full name
Billing address
Email address on account

Timeline

GetHuman4103962 started working on this issue
Dec 16th, 2019 2:42pm
GetHuman4103962 confirmed the issue is fixed. Hooray!
Dec 16th, 2019 7:07pm

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