Package tracking showed delivery by rnd if ******* but package was not delivered and no...

GetHuman-ramalj's customer service issue with UPS from July 2019

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GetHuman Phone call #1 (3 days ago)
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The issue in GetHuman-ramalj's own words
Package tracking showed delivery by rnd if ******* but package was not delivered and now shows package to be delivered with no date or update. What happened here???? *z***vy***********
GetHuman-ramalj did not yet indicate what UPS should do to make this right.
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UPS

Customer service issue
Reported by GetHuman-ramalj
Jul 11th, 2019 - 10d ago
I have an issue with UPS too
Fixed
Seen by 5 customers so far
Similar issue to 9727 others
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Items needed
Tracking number
Destination of shipment
Origin of Shipment
Full name
Billing address
Email address on account
Timeline
GetHuman-ramalj started working on this issue
Jul 11th 11:32am
GetHuman-ramalj confirmed the issue is fixed. Hooray!
Jul 18th 3:32am