You need to deliver the packages to a secure location to avoid theft

GetHuman-herderwe's customer service issue with UPS from May 2019

Help with my UPS issue
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Tracking number, Destination of shipment, Origin of Shipment, Full name, Billing address, and Email address on account
The issue in GetHuman-herderwe's own words
I was trying to get one of your delivery drivers to do the job properly. ... UPS tracking *$ *Z *** FW* ** **** ****. this item was not delivered to the house but left *** feet away, beside the public road and not visible from the house - we were lucky it was not stolen by a passerby, of which there are many.. There are two different delivery drivers who bring our packages. One does the job properly and cheerfully brings the parcel to the dwelling. The other does not.
They could make this right by requiring drivers to deliver securely to the house and not prmitting them to leave packages far away, by the roadside.
We are frequent senders and receivers of UPS packages
This is my fourth to get UPS to actually listen and take action.
How GetHuman-herderwe fixed the problem

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Customer service issue
Reported by GetHuman-herderwe
May 18th, 2019 - 4 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 8758 others
0 customers following this


GetHuman-herderwe started working on this issue
May 18th, 2019 2:55pm
GetHuman-herderwe indicated the issue is not fixed yet.
May 21st, 2019 7:03pm
GetHuman-herderwe indicated the issue is not fixed yet.
May 21st, 2019 7:11pm