Boerne, Tx UPS. *I shipped a priceless toy prototype that had been cross country many...

GetHuman-teewagne's customer service issue with UPS from January 2019

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The issue in GetHuman-teewagne's own words
Boerne, Tx UPS. *I shipped a priceless toy prototype that had been cross country many times without damage.They saw it on counter at UPS store. they all commented about how "cool" it was. It was borne out of dream that came out of a wrong word used in a Pictionary Game. It was a dream that I saw in my head in ****. It took until ****-**** to complete the two vehicle prototypes. They belong with the two main characters. The vehicles were critical for illustrators and writers * present to Disney, Hanna Barbara, Nickelodeon, etc. The prototypes got the attention in meetings even before introductions were made. They began my dream. My corporation and stockholders invested $*.*m. *I was injured by a medical device in **** and the project is on hold. They were meticulously made and kept in .a $*,*** custom made, plexiglass case. My ** yr-old grandson was to get them as a gift. What a surprise to get a saying they were destroyed during shipment by UPS. I was deceived by UPS into believing that my priceless prototypes were insured. We both cried and that they were trashed but even more devastated * learn that your "Ins" isn't ins at all. I've read online that I'm far from alone. Not even to return my $*** for shipping! Shame on you and shame on the people who do your dirty work in your stores and mislead customers. I'm not the first and to be sure I won't be the last duped customer. This is a small town and I shared my experience with friends. Small in numbers but they too have friends. They will never again darken your doors. Bad news travels fast.*Sad part, you probably sleep well at night. What goes around comes around. Thanks for devastating the evidence of a dream. *Have you ever had a dream?*Show me a receipt for its value.**Teresea Wagner**** Fabra St. *****Boerne, Tx *********.***.**********@***.com
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UPS

Customer service issue
Reported by GetHuman-teewagne
Jan 23rd, 2019 - a yr ago
I have an issue with UPS too
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GetHuman-teewagne started working on this issue
Jan 23rd 9:04pm