I ordered a package on ***** as of yesterday ***** I had not received the package nor h...

GetHuman-tenayae's customer service issue with UPS from January 2019

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The issue in GetHuman-tenayae's own words
I ordered a package on ***** as of yesterday ***** I had not received the package nor had I received an email from the company with a tracking number as they usually do send them. I contacted the company yesterday (ebonyline.com) and asked why my packages hadn’t been shipped yet. According to them the package was shipped as of ***** and had a delivered confirmation in the mail box. Which was odd because I never received tracking information nor had I received anything in the mail. The representative gave me my tracking number verbally which is ********************** . They advised me to contact USPS for verification of delivery and file a missing package claim with you. Please let me know the status of my package and how I can move forward with this claim. Thank you
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Customer service issue
Reported by GetHuman-tenayae
Jan 8th, 2019 - a mon ago
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GetHuman-tenayae started working on this issue
Jan 8th 7:52pm