I purchased a book online. It wasn't what I expected. I have tried to return it at the...

GetHuman-suzownpc's customer service issue with UPS from December 2018

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The issue in GetHuman-suzownpc's own words
I purchased a book online. It wasn't what I expected. I have tried to return it at the post office, and the UPS box office. Or whatever you call it. I only received a code label that is supposed to be scanned but no one can scan it. They said I need a return label WHICH Amison won't give me as yet. My question is Do the UPS come to our house and scan the code so I can return said package and receive my credit.
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UPS

Customer service issue
Reported by GetHuman-suzownpc
Dec 6th, 2018 - 5 mons ago
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GetHuman-suzownpc started working on this issue
Dec 6th, 2018 9:17pm