Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-suzownpc may need:
Tracking number, Destination of shipment, Origin of Shipment, Full name, Billing address, and Email address on account
The issue in GetHuman-suzownpc's own words
I purchased a book online. It wasn't what I expected. I have tried to return it at the post office, and the UPS box office. Or whatever you call it. I only received a code label that is supposed to be scanned but no one can scan it. They said I need a return label WHICH Amison won't give me as yet. My question is Do the UPS come to our house and scan the code so I can return said package and receive my credit.
GetHuman-suzownpc did not yet indicate what UPS should do to make this right.
I have an issue with UPS too
How GetHuman-suzownpc fixed the problem
We are waiting for GetHuman-suzownpc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.