can you please add my door number to release my shipment my tracking number is *Z****EV**********

GetHuman1685181's customer service issue with UPS from December 2018

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Help with my UPS issue
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Before contacting them, items GetHuman1685181 may need:
Tracking number, Destination of shipment, Origin of Shipment, Full name, Billing address, and Email address on account
The issue in GetHuman1685181's own words
hello my package is stuck because there is no door number. I was chatting with another person and it crashed... here is the history* : Hi, My name is Cynthia Ann.I am reviewing your information and I will be with you in a moment. *Me (******-****-**** ****:****:***): hello my tracking number is *Z****EV********** and my package is being held because i did not put my house number. my adress is ** rue des marronniers granyby qc *Cynthia Ann C (******-****-**** ****:****:***): Let me check your tracking number you entered. *Cynthia Ann C (******-****-**** ****:****:***): Thank you, one moment please. *Cynthia Ann C (******-****-**** ****:****:***): Possibly yes, for this be updates and be deliver to your address. I need to connect you to the proper department that handles international shipments. *Cynthia Ann C (******-****-**** ****:****:***): May I connect you now?
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UPS

Customer service issue
Reported by GetHuman1685181
Dec 4th, 2018 - 2 mons ago
I have an issue with UPS too
Not resolved
Seen by 5 customers so far
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Timeline
GetHuman1685181 started working on this issue
Dec 4th, 2018 3:03am