I missed a delivery that needed a signature last night. I had stayed at home all day un...

GetHuman-cbrekke's customer service issue with UPS from November 2018

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The issue in GetHuman-cbrekke's own words
I missed a delivery that needed a signature last night. I had stayed at home all day until * PM waiting on this delivery. I called the customer service * to request an early morning delivery. They could not be sure. Then in my attempt to track down a delivery time today I was told through the Rexburg office that it would be delivered between * and * PM today. It is *:** and still no delivery. I have now waited * full days for this delivery and from here on out i will ask my supplier to send this by alternate means. This medication is sensitive to heat and freezing and I need a more timely delivery. Obviously this is not a specialty that UPS has. On top of all this I had to try to understand a foreign speaking individual trying to speak English. This is unacceptable. *I have tried to called a real office but to no avail. I had to go thru a *rd person just to get to someone at the Rexburg office. This is totally unacceptable customer service.
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Customer service issue
Reported by GetHuman-cbrekke
Nov 28th, 2018 - 9 mons ago
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GetHuman-cbrekke started working on this issue
Nov 28th, 2018 11:32pm