I mailed a package to **** Church St apt C* Ann Arbor,MI ***** from Bethesda,MD to my d...

GetHuman-akinnair's customer service issue with UPS from October 2018

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The issue in GetHuman-akinnair's own words
I mailed a package to **** Church St apt C* Ann Arbor,MI ***** from Bethesda,MD to my daughter, Joanie Kinnaird. According to the Bethesda ups store in Bethesda using the tracking number they had on their file, it showed it was delivered to the apartment. However, my daughter did not receive it at the apartment. Other UPS pkgs have arrived to that location recently with no problems. Someone who lives nearby told me that sometimes the UPS driver will leave a key for a lockbox where they sometimes leave packages. Do you have a way to please check with the driver to see if he*she left it in a lockbox at that apartment complx and if so how my daughter can access the lockbox or can they redeliver or can they take it to a UPS store nearby for pickup? Thanks for helping us solve the mystery. Amanda Kinnaird
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UPS

Customer service issue
Reported by GetHuman-akinnair
Oct 5th, 2018 - a yr ago
I have an issue with UPS too
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Seen by 2 customers so far
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GetHuman-akinnair started working on this issue
Oct 5th, 2018 7:09pm