They left one package that was supposed to be next day air in a building, then shipped...

GetHuman1164348's customer service issue with UPS from September 2018

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The issue in GetHuman1164348's own words
They left one package that was supposed to be next day air in a building, then shipped it clear across the country, another package of mine that was next day air as well sat in another facility that was only ** minutes away all day, now neither package is showing up on time and all i get when i call is sorry for the inconvenience! I want them to make it right and get my packages to me first thing in the morning!!!
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UPS

Customer service issue
Reported by GetHuman1164348
Sep 19th, 2018 - 6 mons ago
I have an issue with UPS too
Not resolved
Seen by 3 customers so far
Similar issue to 2550 others
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Timeline
GetHuman1164348 started working on this issue
Sep 19th, 2018 5:10am