Delivery driver no longer leaves packages under porch overhang. Lately, all packages a...

GetHuman-nvanders's customer service issue with UPS from July 2018

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The issue in GetHuman-nvanders's own words
Delivery driver no longer leaves packages under porch overhang. Lately, all packages are left out in the rain. Have I done something to upset our driver? Do we have a new driver? I have six soaking wet packages today. Three feet closer to the door and they would have been dry. Also, the driver no longer attempts to hide packages, instead leaving them directly in the walking path and easily visible.**Lastly, I've had an outgoing UPS package clearly visible on the front porch for several days that the driver has not picked up.**Usually our driver is excellent and she puts in a lot of effort and care with our packages. What changed?
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Customer service issue
Reported by GetHuman-nvanders
Jul 26th, 2018 - 10 mons ago
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Seen by 2 customers so far
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GetHuman-nvanders started working on this issue
Jul 26th, 2018 10:09pm