On Saturday, July *, ****, at *:** p.m. an UPS employee rang the door bell at **** Newk...

GetHuman-penniur's customer service issue with UPS from July 2018

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The issue in GetHuman-penniur's own words
On Saturday, July *, ****, at *:** p.m. an UPS employee rang the door bell at **** Newkirk Ave, Brooklyn, NY *****, and did wait * minute for some one to run from upstairs to get the door. We were expecting a delivery, so the receiptant of the delivery, who R.A. and pregnant, went outside to the corner of **th Street & Newkirk Ave where she saw the parked UPS Truck ******** and the UPS driver, a black young woman. The UPS young woman told the pregnant receiptant that she (UPS worker) cannot take the box from the truck to the door because it is too heavy. Therefore, the pregnant receiptant (R.A.) had to lift the big box from the truck to the house, and the UPS woman carry a very small box in one hand. I felt the weight of the big box, and it wasn't that heavy as she (UPS woman) make belief it was. The big box wasn't that heavy for the delivery UPS woman to lift and carry to the door, but she (UPS woman) failed to do her job by having the pregnant receiptant take the box from the corner of the street to the house. The UPS young woman is creating a liability for UPS, and somebody needs to do something to avoid it before she do so. If further investigation need to be done, feel free to call ***-***-****.

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UPS

Customer service issue
Reported by GetHuman-penniur
Jul 7th, 2018 - 4 years ago
Fixed
Seen by 7 customers so far
Similar issue to 1222 others
0 customers following this
Items needed
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Origin of Shipment
Full name
Billing address
Email address on account

Timeline

GetHuman-penniur started working on this issue
Jul 7th, 2018 6:25pm
GetHuman-penniur confirmed the issue is fixed. Hooray!
Jul 7th, 2018 6:29pm

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