I left a package outside my house for UPS to p*u to return to Amazon. It was supposed...

GetHuman816165's customer service issue with UPS from June 2018

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Help with my UPS issue
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Tracking number, Destination of shipment, Origin of Shipment, Full name, Billing address, and Email address on account
GetHuman816165's next move: have a UPS rep call.
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The issue and preferred resolution, in GetHuman816165's own words:
I left a package outside my house for UPS to p*u to return to Amazon. It was supposed to be p*u today. UPS just dropped off a package a few minutes ago at **:** PM PST Sunday June **, **** and did not p*u the package they were supposed to p*u today. I'm concerned about this because Amazon stated that the package would be p*u today. Additionally today amy have been the last day that the package could be p*u for return and refund from Amazon.*When I got to the front door to make sure the package was picked up, the UPS delivery person was already gone. *Please request this UPS driver or another one to return to p*u the package. It was clearly visible and placed in the usual location in a wire basket just to the left of the front door. If the UPS driver was paying attention, he would have easily seen it.*Thank you,*My name and address:*Doris Elaine Sarni, M.D.**** Forest Ave*Palo Alto, CA *****-*****U.S.A.
I trust that UPS will make this right and come up with a resolution that is fair.
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UPS

Customer service issue
Reported by GetHuman816165
Jun 24th, 2018 - 2 mons ago
I have an issue with UPS too
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Seen by 2 customers so far
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Timeline
GetHuman816165 started working on this issue
Jun 24th 7:01pm