I ordered a package from Fashion Nova June **th or **th, and I am able to see updates t...

GetHuman850934's customer service issue with UPS from July 2018

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The issue in GetHuman850934's own words
I ordered a package from Fashion Nova June **th or **th, and I am able to see updates through both companies. It states that it was shipped back on June **st. Well it is July *th and I’ve yet to receive any package. The tracking history states that you all had an insufficient address and I was told that meant they would return the package to California, redistribute the label and send my package back to me in no time. That call was a week ago. I’ve contacted Fashion Nova and they’ve notified me that they cannot find my package. As I track my tracking history, there is literally a week of the same update of it going between * places* The USPS Facility and USPS Regional Origin Facility. I have no idea what the issue is but I want my package and now. I should not have to wait another week. I want a refund on the *-day shipping I had to pay for this service. It is ridiculous. I’ve ordered multiple times to this address with NO issue.

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Customer service issue
Reported by GetHuman850934
Jul 5th, 2018 - 5 years ago
Seen by 2 customers so far
Similar issue to 1174 others
0 customers following this
Items needed
Tracking number
Destination of shipment
Origin of Shipment
Full name
Billing address
Email address on account


GetHuman850934 started working on this issue
Jul 5th, 2018 1:29pm
GetHuman850934 confirmed the issue is fixed. Hooray!
Jul 5th, 2018 2:30pm

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