I ordered a package from Fashion Nova June **th or **th, and I am able to see updates t...

GetHuman850934's customer service issue with UPS from July 2018

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The issue in GetHuman850934's own words
I ordered a package from Fashion Nova June **th or **th, and I am able to see updates through both companies. It states that it was shipped back on June **st. Well it is July *th and I’ve yet to receive any package. The tracking history states that you all had an insufficient address and I was told that meant they would return the package to California, redistribute the label and send my package back to me in no time. That call was a week ago. I’ve contacted Fashion Nova and they’ve notified me that they cannot find my package. As I track my tracking history, there is literally a week of the same update of it going between * places* The USPS Facility and USPS Regional Origin Facility. I have no idea what the issue is but I want my package and now. I should not have to wait another week. I want a refund on the *-day shipping I had to pay for this service. It is ridiculous. I’ve ordered multiple times to this address with NO issue.

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UPS

Customer service issue
Reported by GetHuman850934
Jul 5th, 2018 - 4 years ago
Fixed
Seen by 2 customers so far
Similar issue to 1174 others
0 customers following this
Items needed
Tracking number
Destination of shipment
Origin of Shipment
Full name
Billing address
Email address on account

Timeline

GetHuman850934 started working on this issue
Jul 5th, 2018 1:29pm
GetHuman850934 confirmed the issue is fixed. Hooray!
Jul 5th, 2018 2:30pm