On June *, ****. My packages were delivered to the wrong address. While checking the tr...
GetHuman-mmcwhert's customer service issue with UPS from June 2018
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On June *, ****. My packages were delivered to the wrong address. While checking the tracking on these packages I noticed that UPS had changed my address on my packages. The tracking number for the two packages are *Z******YW********. And *Z******YW********. Tracking also stated that my packages were delivered and that the driver left at carport. Since I do not have a carport I knew that my packages were delivered somewhere incorrectly. I found my packages at my neighbors house the following day. What I would like to happen is *. I would like UPS to update their system with my address so future packages do not get mis-delivered. And *. I would like to know why someone at UPS believes they know my address better than I do. My correct address is Stephen or Monica McWherter, *** Samuel Drive, PO Box ***, Springfield, SC ******Delivery to the house is fine, however, our driveway is off Norway Rd just east of Samuel Drive, it is the log cabin on the corner of Samuel Dr and Norway Rd. If delivering to the post office it should be noted that Springfield Post Office closes each day between *:** - *:**pm for lunch.
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