Sent a shipment but did not see it was missing a commercial invoice as when I first sen...
GetHuman-eddymead's customer service issue with UPS from May 2018
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The issue in GetHuman-eddymead's own words
Sent a shipment but did not see it was missing a commercial invoice as when I first sent it to Canada I do not recollect having to do this. Now it is being sent back to my sender address of which im back in the United Kingdom now. Why is it not possible I simply am able to fax the invoice to them. Now have I been charged for the shipment being VOID and will have to pay again to try the same process. Well done for caring about your customers, it truly shows.
GetHuman-eddymead did not yet indicate what UPS should do to make this right.
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