Five boxes were shipped to Peggy Courson containing vitamin she did not order. The com...
GetHuman639542's customer service issue with UPS from April 2018
Help with my UPS issue
First: share to improve GetHuman639542's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman639542 may need:
Tracking number, Destination of shipment, Origin of Shipment, Full name, Billing address, and Email address on account
GetHuman639542's next move: have a UPS rep call.
Always use the GetHuman Phone tocall UPS. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman639542's own words
Five boxes were shipped to Peggy Courson containing vitamin she did not order. The company says she ordered them * years ago. She has no knowledge of the order. The price was $**** billed to her credit card. The company won't issues an RMA and says to take them back to UPS and tell UPS she is rejecting the shipments and you will return them to the sender. The packages were dropped off at Peggy's housing complex without signature or her consent. Can I bring them into a UPS site and have them returned. She has had a stroke and can not move about so I a friend am helping her on this matter. What can I do?
GetHuman639542 did not yet indicate what UPS should do to make this right.
I have an issue with UPS too
How GetHuman639542 fixed the problem
We are waiting for GetHuman639542 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.