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Lost receipt -tracking number?

UPS

Customer service issue
Reported by GetHuman-richins
Jan 3rd, 2018 - 21d ago
First: items GetHuman-richins may need along the way
Tracking number
Destination of shipment
Origin of Shipment
Full name
Billing address
Email address on account
Unfortunately, we don't know GetHuman-richins's next move.
At this time, we haven't been able to find an effective way to address UPS issues like this. Our research team has already been notified, and we will reach out to GetHuman-richins if we find a good way to resolve the problem in the next week.
Timeline
GetHuman-richins started working on this issue
Jan 3rd 7:34pm
GetHuman-richins indicated the issue is not fixed yet.
Jan 3rd 7:38pm