Dear sir or Madam,**I recently received a damaged UPS parcel from Canada and need to re...

GetHuman-woden's customer service issue with UPS (UK) from October 2019

Help with my UPS (UK) issue
The issue in GetHuman-woden's own words
Dear sir or Madam,**I recently received a damaged UPS parcel from Canada and need to return the items, the UPS box was delivered to my address because it was several thousand dollars in tax value and could not be left at a n alternative pick up point, so I want to ask please if the box can also be collected from my home address when I return the damaged items? Shipping number *ZRF****D********* RE: Dave Glover re. damaged UPS delivery parcel complaint investigation number ********. My home phone number **** *** ****, my email address *****@***.com.**The original box was too badly damaged to return the items in securely, so I am trying to obtain the right size cardboard container as a replacement now. **Many thanks in anticipation for your kind help, **Dave Glover

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UPS (UK)

Customer service issue
Reported by GetHuman-woden
Oct 17th, 2019 - 3 years ago
Fixed
Seen by 12 customers so far
Similar issue to 409 others
0 customers following this
Items needed
Who made the purchase
Tracking number

Timeline

GetHuman-woden started working on this issue
Oct 17th, 2019 7:21pm
GetHuman-woden indicated the issue is not fixed yet.
Oct 17th, 2019 11:25pm
GetHuman-woden indicated the issue is not fixed yet.
Oct 19th, 2019 1:17pm
GetHuman-woden confirmed the issue is fixed. Hooray!
Oct 26th, 2019 1:51am
GetHuman-woden confirmed the issue is fixed. Hooray!
Oct 26th, 2019 1:51am

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