You have left my parcel at a shop that is never open when they say they are, and you au...

GetHuman-mernst's customer service issue with UPS (UK) from March 2019

4 views
 | 
306 similar
 | 
0 following
Help with my UPS (UK) issue
First: share to improve GetHuman-mernst's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mernst's next move: talk to UPS (UK) when they open.
UPS (UK)'s call center is closed now. We will send GetHuman-mernst a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-mernst may need:
Who made the purchase and Tracking number
The issue in GetHuman-mernst's own words
You have left my parcel at a shop that is never open when they say they are, and you automated system cant seem to grasp the concept of the number *. *** days in a row i have comr to collect according to the times both you and google advertise, all * times it has been closed. Was due to open ** minutes ago, shutters are still down.**This is disgraceful service, and im shocked that UPS manages to stay in business in the UK if this is their business model. I rccomend you stop cutting back on staff and replacing them with automated services that dont work - actually employ some people.
GetHuman-mernst did not yet indicate what UPS (UK) should do to make this right.
I have an issue with UPS (UK) too
How GetHuman-mernst fixed the problem
We are waiting for GetHuman-mernst to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get UPS (UK)'s attention and get better help faster. Tap below to get started.
Having UPS (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mernst fixes it.
This email address isn't valid

UPS (UK)

Customer service issue
Reported by GetHuman-mernst
Mar 13th, 2019 - 5 mons ago
I have an issue with UPS (UK) too
Not resolved
Seen by 4 customers so far
Similar issue to 306 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-mernst started working on this issue
Mar 13th 10:19am