I have order chinese food parcels on line from wing yip birmingham.Tracking no:**Z****E...

GetHuman1368872's customer service issue with UPS (UK) from October 2018

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The issue in GetHuman1368872's own words
I have order chinese food parcels on line from wing yip birmingham.Tracking no:**Z****E***********.*Tracking no:**Z****E***********.*Collecting store:Rocky Express*Corby.Tel:***** ******.*I have order the food parcels under REBECCA ADAMS.When I call the rocky express to speak to the owner.He said I have to produce my passport when collecting my * food parcels.*Now here lies the problem.My parcels will be in the store today but I will collect it tomorrow friday **********.I do not have a driving license and my passport is not Rebecca Adams name.I cannot collect my food parcels because My real name is not on my parcel orders.Rebecca (Adams )is my married name.I am a first time customer order on-line and I am very frustrations,anger and stress just to collect my parcels.please advise me on this matters.
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UPS (UK)

Customer service issue
Reported by GetHuman1368872
Oct 18th, 2018 - a mon ago
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GetHuman1368872 started working on this issue
Oct 18th 12:49pm