I kept getting asked to verify if I was a student with unidays every time I opened my A...

GetHuman1303053's customer service issue with UNiDays from October 2018

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The issue in GetHuman1303053's own words
I kept getting asked to verify if I was a student with unidays every time I opened my Apple Music. So I did verify. I understand if I was a student then was not for ** months, the subscription canceled. But that is not the case. I verified with you guy and I kept getting asked to verify. Every time after I verified I clicked “not now” and about the ***th time I clicked “I am no longer a student by accident” I never got the message again but now I am getting charged for a regular membership. I’m very upset because it seems like you guys counted the one that benifitef you and not me. I would like the regular memebershit and a refund of the extra money that was charged. Please email me as soon as possible. I would like to get this settled out

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UNiDays

Customer service issue
Reported by GetHuman1303053
Oct 9th, 2018 - 3 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 210 others
0 customers following this

Timeline

GetHuman1303053 started working on this issue
Oct 9th, 2018 4:17pm